Derek S. Hernandez
Senior Producer | Feature Development | Certified Scrum Master

Phone: (714) 814-0595
Email: ContactDerek [at] mail [dot] bluefve [dot] com
LinkedIn: https://www.linkedin.com/in/derekh

SUMMARY
Senior Producer with 15+ years delivering live-service features and content, including mobile F2P, across mobile, PC, and console.
Embedded with cross-discipline pods to own full SDLC delivery from intake and planning through build, integration, QA/validation,
launch, and post-release follow-through. Recognized for concise communication, rapid reprioritization, and incident triage that protects
player experience and keeps teams shipping high-quality work.

STRENGTHS
- Feature Production and Delivery: feature pods, end-to-end pipeline ownership, backlog intake and prioritization,
  sprint and milestone planning, dependency mapping, integration checkpoints
- Agile and Scrum Leadership: ceremonies and team rhythms, estimation and capacity planning, rapid reprioritization,
  retrospectives and continuous improvement
- Cross-Functional Alignment: stakeholder management, multi-time-zone collaboration, meeting facilitation,
  decision logs, escalation paths, concise status communication
- Quality and Readiness: acceptance criteria, Definition of Ready/Done, test planning and validation,
  triage workflows, risk management, go/no-go readiness
- Tools: Jira, Confluence, Excel, dashboards and stakeholder reporting; App Store/Google Play submission workflows,
  TestFlight; AI and LLM tools for documentation, analysis, and communication workflows

EXPERIENCE

Night Street Games
Senior Producer | 2025 - Oct 2025
- Led production on a UE5 multiplayer title, aligning design, engineering, art, and QA on progression, social,
  economy, and matchmaking feature delivery.
- Owned end-to-end delivery rhythms across intake, prioritization, planning, execution, validation, and release preparation.
- Partnered with engineering leads on build flows and validation tooling; coordinated onsite and external teams to reduce regressions.
- Built intake-to-delivery workflows (priorities, review gates, handoffs, Definition of Ready/Done) to improve visibility and reduce rework.

Amazon Games
Lead Producer, Live Operations | 2021 - 2024
- Embedded with feature/content teams on New World to drive end-to-end delivery from intake through validation and launch.
- Owned roadmap and scope/capacity planning for features, events, and content drops.
- Implemented readiness workflows adopted by 400+ developers across 3 distributed sites.
- Led incident response and on-call war rooms for player-impacting issues; converted RCA actions into durable fixes.
- Established communication protocols (status cadences, escalation paths, decision logs) for distributed execution.

2K Games (Visual Concepts)
Game Producer | 2019 - 2021
- Managed production across NBA 2K21, NBA 2K22, and LEGO 2K Drive under annualized franchise cadence.
- Led NBA 2K UI and Presentation seasonal updates on fixed cadence.
- Oversaw gameplay systems/content production for LEGO 2K Drive (quests, race mechanics, power-ups, crowd AI).
- Served as primary liaison with licensors and brand partners (NBA, LEGO Group, sponsors).

NCSOFT (Carbine Studios)
Game Producer | 2017 - 2018
- Served as area producer for an unannounced online action RPG, owning Characters/Environments production and integration.
- Built repeatable request-and-tracking systems with art leadership to improve visibility and reduce rework.
- Managed character art outsourcing, quality bars, capacity and budget risk, and feedback loops.
- Supported WildStar updates and SOW-based outsource deliveries for MTX and event-reward assets.

NCSOFT (NC Interactive)
Producer, Live Operations | 2014 - 2017
- Ran live operations delivery across multiple titles, coordinating update schedules and deployment execution.
- Led readiness planning with stability gates, deployment criteria, and verification steps.
- Standardized operating playbooks/protocols across QA, staging, PTR, and live.
- Partnered with engineering/infrastructure on post-incident reliability improvements.

Bento Box Interactive
Game Producer | 2013 - 2014
- Oversaw production for mobile titles (Bob's Burgers, Alicia Keys, AAA automotive brands).
- Managed App Store/Google Play submission workflows, TestFlight distribution, and iterative update approvals.
- Introduced sprint retrospectives and analytics-driven iteration to improve team efficiency and player outcomes.

Square Enix
Associate Producer | 2010 - 2013
- Coordinated schedules and milestone delivery for externally developed online titles across global studios.
- Acted as liaison between external partners and internal publishing, localization, and marketing teams.
- Supported monetization feature planning/pipeline execution for Western markets.
- Maintained production documentation, status reporting, and risk tracking for leadership visibility.

MAYN Interactive
Director of Production and Co-Founder | 2008 - 2010
- Directed regional publishing operations for two MMOs, including onsite collaboration in China and Singapore.
- Designed retention and engagement strategies using player analytics.
- Built early live-service frameworks and tooling for sustained retention and cost savings.

Early Career
mGame USA | Lead Game Master | 2007 - 2008
GameForge France | English Operations Manager | 2005 - 2007

EDUCATION AND CERTIFICATIONS
Scrum Alliance
- Scrum Master Certification
- Certificate ID: 000230583
- Renewals: 2012, 2016, 2018

CNI College
- Diploma in Surgical Technology (2007)